K-Swiss.com ships Tuesday-Fridays. All orders
received by 11:30 ET will ship the same day Tues-Fri. Orders placed
after 11:30 ET will ship the following business day. Orders placed
after 11:30 ET on Fridays, Saturday, Sunday and Monday will not ship
until Tuesday. ALL orders are manually verified. Even if you are
approved first, orders are subject to review.
All shipping charges are non-refundable. If you return an item and we
agree to issue a refund, the amount refunded will be for merchandise
only, ie not including any shipping charges. Additionally, if we paid
the return shipping charge, this amount may be deducted from your
refund.
Outside the US:
All international orders take 24 hours to process before we can ship.
Orders placed Monday-Thursday Pacific Time will ship the following
day. Orders placed on Fridays, Saturdays or Sundays (Pacific Time)
will not ship until the following Tuesday.