FREQUENTLY ASKED QUESTIONS
For your convenience we have listed the most commonly asked questions
and answers about:
You can email us at
sshulman@k-swiss.com.
Thank you.
Questions about redeeming an Electronic Gift Certificate
Q:
Where can I redeem my Electronic Gift Certificate?
A:
Electronic Gift Certificates may be redeemed online at www.kswiss.com.
Q:
How can I redeem my Electronic Gift Certificate online?
A:
Have your Electronic Gift Certificate number handy and log on to kswiss.com. After you have put your items into your shopping cart, and you are ready to check out, simply enter your Electronic Gift Certificate number in the Gift Certificate Redemption box on the shopping cart page (below the box used for entering discount coupons).
Q:
How can I redeem my Electronic Gift Certificate for a catalog order?
A:
No, our apologies, at this time you can only redeem Gift Certificates online at www.kswiss.com.
Q:
What if my purchase total is less than the amount of my Electronic Gift Certificate?
A:
When making your purchase, if the amount of your Electronic Gift Certificate exceeds the amount of your purchase, you may use the balance of your Electronic Gift Certificate on a subsequent purchase using the same Electronic Gift Certificate number.
Q:
What if my purchase total is greater than the amount of my Electronic Gift Certificate?
A:
When making your purchase, if the amount of your purchase exceeds the amount of your Electronic Gift Certificate, you will need to pay for the difference with a credit card.
