K-Swiss.com ships Tuesday-Fridays. All orders received by 11:30am ET will ship the same day Tues-Fri. Orders placed after 11:30 ET will ship the following business day. Orders placed after 11:30am ET on Fridays, Saturday, Sunday and Monday will not ship until Tuesday. ALL orders are manually verified. Even if you are approved first, orders are subject to review. All shipping charges are non-refundable. If you return an item and we agree to issue a refund, the amount refunded will be for merchandise only, ie not including any shipping charges. Additionally, if we paid the return shipping charge, this amount may be deducted from your refund.

Outside the US:

1. All international orders take 24 hours to process before we can ship. Orders placed Monday-Thursday Pacific Time will ship the following day. Orders placed on Fridays, Saturdays or Sundays (Pacific Time) will not ship until the following Tuesday.
2. Orders over $50.00 ship free to the 48 contiguous United States and the District of Columbia.
3. Sorry, free shipping is not available to AA/AE/AP military bases or to Alaska or Hawaii.
4. Free shipping is not available for customized "My K-Swiss" shoes.
5. Free shipping is not available in combination with other promotional offers.

At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

1. K-Swiss.com offers FREE FedEx Ground on all orders over $50.00 and shipping to the 48 contiguous United States and the District of Columbia.
2. Free ground shipping is not available on custom "My K-Swiss" orders. Free ground shipping is not available to AA/AE/AP military bases or to Alaska or Hawaii.
3. K-Swiss.com uses FedEx as our preferred carrier for all orders within the U.S.
4. FedEx does not ship to P.O. Boxes.

All orders shipping to Military bases will be processed through USPS.

International orders are shipped via Federal Express. We do not ship to PO Boxes.

For ALL International orders, the consumer is responsible for all customs, duties and taxes. Federal Express will collect these additional fees at the time of delivery.

Domestically, K-Swiss.com offers FedEx Ground, FedEx Ground, Three day, Second day and next day. Orders must be placed by 11:30 ET Tues-Fri to receive next day service. Next day service does not include Saturday delivery. Saturday delivery is offered on Fridays only and does cost more. Orders are shipped on business days only. Business days are Tuesday-Friday, excluding federal holidays within the United States.

48 Contiguous United States

1. Standard Ground, normally 3-8 business days
2. Orders may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 3-8 foll business days. Business days are Monday-Friday, excluding federal holidays within the United States. Do not count the day the order ships as a business day.
3. Third Day, normally 3 business days
4. Orders may be shipped to the 48 contiguous United States via Third Day service. You can expect your order to arrive within 3 foll business days. Business days are Monday-Friday, excluding federal holidays within the United States. Do not count the day the order ships as a business day.
5. Second Day Air, normally 2 business days
6. Orders may be shipped to all 50 United States via 2nd Day Air service. You can expect your order to arrive within two foll business days. Business days are Monday-Friday, excluding federal holidays within the United States. Do not count the day the order ships as a business day.
7. Overnight, normally 1 business day
8. Orders may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive within 1-2 foll business days. Business days are Monday-Friday, excluding federal holidays within the United States.