Shipping Policy

K-Swiss.com ships Tuesday-Fridays. All orders received by 11:00AM ET will ship the NEXT BUSINESS DAY Tues-Fri. Orders placed after 11:00AM ET will ship the following business day. Orders placed after 11:00AM ET on Fridays, Saturday, Sunday and Monday will not ship until the NEXT BUSINESS DAY.


** All orders with a value of $100 or greater; a signature is required at the time of delivery**


All shipping charges are non-refundable. If you return an item and we agree to issue a refund, the amount refunded will be for merchandise only, ie not including any shipping charges. Additionally, if we paid the return shipping charge, this amount may be deducted from your refund.



CREDIT CARD REVIEW POLICY
All orders are manually verified, so that an initial approval is subject to manual review.

Outside the US:

  1. All international orders take 24/36 hours to process before we can ship. Orders placed Monday-Thursday Pacific Time will ship the NEXT BUSINESS DAY. Orders placed on Fridays, Saturdays or Sundays (Pacific Time) will not ship until the following BUSINESS DAY.
  2. Free shipping is not available in combination with other promotional offers. At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
  3. K-Swiss.com offers FREE domestic FedEx Ground service on all orders shipping within the to the 48 contiguous United States and the District of Columbia (Alaska, Hawaii or US Territories not included)
  4. K-Swiss.com uses FedEx as our preferred carrier for all shipments to residential or commercial addresses (P.O. Boxes are not a deliverable address with FedEx orders within the U.S.).
  5. Orders shipping to Military bases will be processed through USPS.
  6. International orders are shipped via Federal Express International Priority Service. We do not ship to PO Boxes. For ALL International orders, the consumer is responsible for all customs, duties and taxes. Federal Express will collect these additional fees at the time of delivery.

48 Contiguous United States

Domestically, K-Swiss.com offers FedEx Ground, FedEx Ground, Three day, Second day and next day. Orders must be placed by 11:00AM ET Tues-Fri to receive next day service. Next day service does not include Saturday delivery. Saturday delivery is offered on Fridays only and does cost more. Orders are shipped on business days only. Business days are Tuesday-Friday, excluding federal holidays within the United States. Do not count the day the order ships as a business day.

  1. Standard Ground, normally 3-8 business days
  2. Third Day, normally 3 business days
    Orders may be shipped to the 48 contiguous United States via Third Day service. You can expect your order to arrive within 3 full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Do not count the day the order ships as a business day.
  3. Second Day Air, normally 2 business days
    Orders may be shipped to all 50 United States via 2nd Day Air service. You can expect your order to arrive within two full business days. Business days are Monday-Friday, excluding federal holidays within the United States. Do not count the day the order ships as a business day.
  4. Overnight, normally 1 business day
    Orders may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive within 1-2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.